1. Introduction
1.1 Scope
This privacy policy will help you understand how GoSharpSharp Logistics Limited (GoSharpSharp) uses and protects the data you provide to us when you visit and engage with us. We reserve the right to change this policy at any time, and you will be promptly notified of any updates. To ensure you are up to date with the latest changes, we advise you to frequently visit our website.
1.2 What User Data We Collect
When you visit the website and engage with us, we may collect the following data: * Your IP address * Your contact information and email address * Other information such as interests and preferences * Data profile regarding your online behavior on our website
Why We Collect Your Data: We collect your data for several reasons: * To better understand your needs * To improve our services and products * To send you promotional emails containing information we think you will find interesting * To contact you to fill out surveys and participate in other types of market research * To customize our website according to your online behavior and personal preferences
1.3 Safeguarding and Securing the Data
GoSharpSharp is committed to securing your data and keeping it confidential. We have implemented the latest technologies and software to prevent data theft, unauthorized access, and disclosure, ensuring the information we collect online remains secure.
1.4 Terms and Definitions
“Us,” “We,” and “Our” refer to GoSharpSharp Logistics Limited.
1.5 Responsibilities
The Data Protection Officer is responsible for all aspects of the implementation and management of this policy, unless otherwise noted. Department heads and supervisors are responsible for the implementation of this policy within the scope of their responsibilities and must ensure that all staff under their control understand and undertake their responsibilities accordingly.
2. Policy
2.1 Your Privacy Rights
This Privacy Policy describes your privacy rights regarding the collection, usage, storage, sharing, and protection of personal information. It is in line with NITDA regulations and applies to all database applications, services, tools, and physical interactions with us, regardless of how you access or use them. If you have created a username, identification code, password, or any other piece of information as part of the access security measures, you must treat such information as confidential and must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or assigned by us, at any time if we believe you have failed to comply with any of these terms and conditions.
2.2 Consent
By accessing our platforms or using services, content, features, technologies, or functions offered on our website, digital platforms, or by visiting any of our offices for official or non-official purposes, you provide consent. This Policy governs the use of GoSharpSharp services and intervention projects by our users and stakeholders unless otherwise agreed through a written contract.
2.3 Your Personal Information
When you use GoSharpSharp Services, we collect information sent to us by your computer, mobile phone, or other electronic access devices. The automatically collected information includes, but is not limited to: * Data about the pages you access * Computer IP address * Device ID or unique identifier * Device type * Geo-location information * Computer and connection information * Mobile network information * Statistics on page views * Trace to and from the sites * Referral URL * Ad data * Standard web log data * Still and moving images Additionally, we may collect the information you provide to us, including but not limited to details submitted through web forms, survey responses, account updates, emails, phone numbers, the organization you represent, your social position, and any correspondence with GoSharpSharp support services. We may also gather information related to your transactions, inquiries, and activities on our platform or premises. Furthermore, we may use information obtained from third parties, such as social media platforms.
2.4 What We Will Do with Your Personal Information
The purpose of collecting your personal information is to provide efficient, enjoyable, and secure services. We may use your information to: * Provide service and support * Process applications and send notices about your transactions to request parties * Verify your identity * Resolve disputes, collect fees, and troubleshoot problems * Manage risk or detect, prevent, or remediate fraud or other potentially prohibited or illegal activities * Detect, prevent, or remediate violations of laws, regulations, standards, guidelines, and frameworks * Improve GoSharpSharp services by implementing aggregate customer or user preferences * Measure the performance of GoSharpSharp * Track information breaches and remediate such identified breaches * Manage and protect our information technology and physical infrastructure
2.5 Cookies
Cookies are small files placed on your computer’s hard drive that enable the website to identify your computer as you view different pages. Cookies allow websites and applications to store your preferences to present content, options, or functions that are specific to you. Like most interactive websites, our website uses cookies to track your activity during your session. Our website uses only encrypted session cookies, which are erased after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They typically store information in the form of a session identification that does not personally identify the user.
2.6 How We Protect Your Personal Information
We store and process your personal information on our computers. If we need to send your data to a country without an adequate data protection law, we will seek your consent. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls.
2.7 Security
We will always hold your information securely. To prevent unauthorized access, we have implemented strong controls and security safeguards at both the technical and operational levels. This site uses Secure Sockets Layer/Transport Layer Security (SSL/TLS) to ensure the secure transmission of your personal data. You should see the padlock symbol in your URL address bar once you are successfully logged into the platform. The URL address will also start with https:// to indicate a secure webpage. SSL applies encryption between two points (e.g., your PC and the connecting server). Any data transmitted during the session will be encrypted before transmission and decrypted at the receiving end to ensure it cannot be read during transmission. GoSharpSharp has also taken measures to comply with global Information Security Management Systems (ISMS); we have implemented both digital and physical security measures to limit or eliminate the risk of data privacy breaches.
2.8 Data Confidentiality Rights
Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. You have the right to request sight of and copies of any and all information we keep on you, provided such requests are made in compliance with the Freedom of Information Act and other relevant enactments. While GoSharpSharp is responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing appropriate security measures, such as not sharing passwords and other platform login details, and adhering to physical security protocols on the premises.
2.9 Links to Other Websites and Premises
Certain transaction processing channels may require links to websites or organizations other than ours. Please note that GoSharpSharp is not responsible for and has no control over these third-party websites. We do not monitor or review the content of other websites linked from ours. Please be aware that we are only responsible for the privacy practices or content of our own website. We encourage users to evaluate the security and trustworthiness of any external sites before providing any personal information. GoSharpSharp will not accept responsibility for any loss or damage resulting from the disclosure of personal information to third parties.
2.10 Governing Law
This Privacy Policy is made pursuant to the Nigeria Data Protection Regulation (2019) and other relevant Nigerian laws, regulations, or international conventions applicable to Nigeria. Where any provision of this Policy is deemed inconsistent with a law, regulation, or convention, such provision shall be subject to the overriding law, regulation, or convention.
3. Breaches of Policy
GoSharpSharp will take all necessary measures to remedy any breach of this policy, including the use of disciplinary or contractual processes where appropriate. Let me know if you'd like any additional changes or clarifications!